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Authentication & Access

Authentication & Access

Manage your account access: authentication app setup, FAQs, and password reset.

4 articles

How to install and use the iBanFirst authentication mobile app
iBanFirst authentication app FAQs
Reset your password
I can't log in to my iBanFirst account – what should I do?

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iBanFirst S.A. is duly authorised and regulated by the National Bank of Belgium (under company number 0849.872.824) as a payment institution. Our registered address is at Avenue Louise 489, 1050 Brussels, Belgium. The products and services that iBanFirst S.A. offers are limited to unregulated spot FX transactions and deliverable forward payment contracts (forward payment, flexible forward payment and dynamic forward payment) excluded from MiFID and EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services. iBanFirst S.A. does not offer options or any other financial instruments for investment or speculative purposes.

iBanFirst is a registered trading name of iBanFirst Limited, registered in England and Wales under company No. 06260585. Registered Office: 6th Floor, 107 Cheapside, London, EC2V 6DN. iBanFirst Limited is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution under the Electronic Money Regulations 2011 (FRN: 1001629). The products and services that iBanFirst Limited offers are limited to unregulated spot FX transactions and deliverable forward payment contracts excluded from MiFID or EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services.