In order to better protect your account and secure your sensitive operations, we are replacing Google Authenticator as an authentication method.
Switching to the iBanFirst app gives you stronger protection against phishing and keeps your financial operations safe. It takes just a few minutes to set up.
What is the iBanFirst authentication app?
The iBanFirst app is a mobile application that secures your financial operations on the iBanFirst platform. Use it to approve or deny login attempts and sensitive operations — including the creation of payments, beneficiaries, and new entities — via push notifications or face/touch ID.
Key benefits of using the iBanFirst app
- The app is more secure: it protects against phishing and fraud
- It's clear what they're approving: approving each operation individually provides full visibility of the request
- It's quick and easy to set up and use: It just takes a few minutes to get set up (Settings > Security > Two-Factor Authentication)
Why switch from Google Authenticator?
Google Authenticator is increasingly vulnerable to phishing. Attackers can trick users into entering their code on a fake site, or intercept it in real time.
The iBanFirst app eliminates this risk. Instead of approving multiple operations with a single time-based code, you'll receive a separate notification for each operation to approve individually. It shows you exactly what you are approving each time — a payment, a beneficiary update — so nothing can unintentially slip through.
This is standard practice for modern financial platforms and much more intuitive for you and your team than using codes.
How to install the iBanFirst app
Open the Apple App Store or Google Play Store on your device
Search for "iBanFirst"
Download and install the app
Open the app and follow the setup instructions
Connect the app to your iBanFirst account using the steps below
How to connect the iBanFirst app to your iBanFirst account
1. Go to "Settings" in your iBanFirst account and click "Secure your account", then click on "Set-up strong authentication"
2. Then click on "Set up authentication"
3. When the iBanFirst app is installed on your device, open it and follow the instructions
3a. After you select "Link my iBanFirst account", a QR code will appear on your screen
3b. Use the iBanFirst app to scan the QR code
3c. Activate push notifications on the iBanFirst app
4. Protect your iBanFirst account by enabling safe mode
5. You can now initiate your financial operations safely
If you have any further questions about the iBanFirst app, please consult our FAQs page.