iBanFirst EU

Information about what to do in case of technical issues with payments or account access during the BGN-EUR switch.

What if I experience issues with payments or my accounts?

François Cosnier

What to do if you experience technical issues or issues with your accounts or payments during the BGN-EUR switch.

Issues during the switch period

<span style="color: #ffffff">iBanFirst S.A. is duly authorised and regulated by the National Bank of Belgium (under company number 0849.872.824) as a payment institution. Our registered address is at Avenue Louise 350, 1050 Brussels, Belgium. The products and services that iBanFirst S.A. offers are limited to unregulated spot FX transactions and deliverable forward payment contracts (forward payment, flexible forward payment and dynamic forward payment) excluded from MiFID and EMIR regulation, as they are intended to cover an underlying future payment for identifiable goods and services. iBanFirst S.A. does not offer options or any other financial instruments for investment or speculative purposes.</span>

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