FX Alerts are now triggered based on your iBanFirst rate — the rate you actually trade at — instead of the mid-market (interbank) rate.
This rate reflects your specific trading conditions, such as currency pair, payment volume, and pricing.
All alerts created before Thursday 12th June 2025 have been removed as part of this update. You can set up new alerts at any time from your iBanFirst platform.
How to set up exchange rate alerts
On the platform, you can set up exchange rate alerts and receive email notifications or have your Account Manager call when an exchange rate reaches your target rate.
From 8th July 2026, the process of creating an FX alert has changed.
1. In the dashboard, a new button to create FX alert is available next to the Conversions, Payment and Forward buttons on the top right of the page. Click on this "Rate alert" button.
Alternatively, you can also create an FX alert from the "Conversions" section. The button "Create rate alert" can be found at the top right of the page.
Or in the middle of the page if no alert has been created:
2. After clicking on the [Create] Rate alert button, fill out or choose the below details in the popup that appears:
The currency pair
Condition - choose between ‘Lower or equal’ or ‘Higher or equal to’
Target rate
Alert expiry date
Notification preference (e-mail or call from Account Manager)
3. Click on the ‘Create alert’ button in the bottom right corner of the Alert screen.
4. All new and old alerts appear under the "Rate alerts" tab in the Conversions section of the platform.
Also, in the Dashboard section, in the FX market widget, clicking on "View all alerts" will redirect you to the Conversions > Rate alerts tab.
5. If the target FX rate is achieved, you’ll be notified based on how you chose to be notified – via email, or by a call from your Account Manager.
How to delete an exchange rate alert
On the platform, you can also delete the exchange rate alerts.
1. Go to the Conversions section of the platform, then the "Rate alerts" tab.
As mentioned above, through the Dashboard section, in the FX market widget, clicking on "View all alerts" will also redirect you to the Conversions > Rate alerts tab.
2. Hover over the alert that you want to delete and click on the ‘red bin’ button that appears to the right of the alert.
3. Confirm the delete request by clicking ‘Delete alert’.
4. The system deletes the alert.