iBanFirst enables you to block any SEPA direct debit directly on the iBanFirst platform.
Step 1 : connect to iBanFirst platform and go to your EURO account. Filter your transactions to show only SEPA direct debit
Step 2 : click on the counterpart you wish to block and then click on the "Reject" button
Step 4 : Select the rejection cause and leave a comment if you want (only for informative purpose) :
- Reject only this Direct debit
- Reject all incoming Direct debits associated with this mandate (recommended)
- Reject all incoming Direct debits associted with this counterpart
Step 5 : you will receive a message to confirm your counterpart or the mandate has been blocked