As a payment institution, we are required to verify (Know Your Customer priniciples) and validate every new customer.
Those verifications are the same as the ones performed by traditional banks, credit institutions and financial institutions.
They include a first bank transfer that meets the following criteria to activate your account:
- The account has been opened in a bank or credit institution located in the European Economic Area or an equivalent juridiction
- The account has been opened under you company name
- The minimum amount is 1 EUR
Bank transfers that do not meet those criteria will be automatically and systematically rejected.