Due to anti money laundering and terrorism financing European and international regulations (EU 2015/849 directives and transposing national laws and regulations), iBanFirst might request supporting documents to validate and execute a payment.
The payment will be blocked until the supporting documents are uploaded and verified. Payments blocked because of missing supporting documents are in status "Documents required".
Simply upload supporting documents from the payment details page.
Supporting documents include:
- Pro-forma invoice
- Identification document in case the beneficiary is an individual
Supporting documents will be reviewed and verified by our middle office department and the payment will be executed.