Users with multiple iBanFirst company accounts can decide to merge their users into a single, multi-company user to connect to all accounts with a single set of credentials, including a single user ID, a single password and a single Strong Customer Authentication (SCA) method.

To group all your company accounts, simply go to your main account, click on your company name in the top left-hand corner.

Then click on Connect another account.

You will be asked to fill in the user ID and password associated with the secondary account, before then being asked to approve this through the Strong Customer Authentication function (Google Authenticator).

Once these steps have been completed, logging in will only be possible using the main account’s credentials. The secondary account’s credentials will be deactivated.

For clients managing multiple entities, or for those who are already merged users, iBanFirst is currently testing new multi-entity management features in beta.

These features allow you to:

This provides a more centralised and efficient way to manage multiple entities within iBanFirst.

If you are interested in participating in the beta, feel free to contact our CSM team at [email protected] or your Account Manager.